Do You Want to Be a Great Leader? Ditch the Cape

What does it mean to be vulnerable as a leader?

At 32 years old, my company promoted me to plant manager even though I had never run a manufacturing operation in my life.

Upon arriving at this business, I realized there was a lot to do. There were quality problems that needed to be fixed, cost challenges that needed to be addressed, and morale issues to be confronted.

I was concerned I might be in over my head. I was the youngest manager in the history of this plant, and I didn’t want to fail.

At this point in my career, I had subscribed to the notion that the leader had to have the stereotypical leadership traits – self-confidence, assertiveness, action-orientation, and the ability to inspire others, take risks, solve problems, and take charge.

I had the mistaken belief that the boss had to have all the answers.

[bctt tweet=”I had the mistaken belief that the boss had to have all the answers.” username=”jonsrennie”]

What made it more intimidating was that the managers and workforce at this facility were all older and more experienced than I was. They knew far more than I did about how to run the plant.

My challenge was to figure out how to lead this operation effectively while not knowing as much as my team.

Many leaders find themselves in the same position. They are surrounded by people who are older and more experienced after a promotion or a job change. It’s easy to become intimidated.

Many leaders make the mistake of trying to appear knowledgeable, to fake it, but it doesn’t work with experienced employees. They can see right through fake leaders.

Instead, I became an effective leader at this plant by taking a step back from the leadership stereotypes. I led by learning, observing, listening, and engaging with my team. I took a more humble approach. I asked questions and listened to ideas. I treated the experienced employees with respect and sought them out for advice.

What I soon discovered is there was power in vulnerability and authenticity.

[bctt tweet=”There is power in vulnerability and authenticity.” username=”jonsrennie”]

Contrary to popular belief, being vulnerable does not mean being weak. It means letting your guard down, being genuine, and avoiding the pretense that you know everything.

Brené Brown, the best-selling author of Dare to Lead, says that vulnerability is simply “engaging in life, being all in, dedicating yourself to something.”

A vulnerable leader does not feel the need to have all the answers. Instead, being vulnerable enables you to see the organization through the eyes of the people you lead. You seek out their ideas and input, and, as a result, employees are more involved and invested.

[bctt tweet=”A vulnerable leader does not feel the need to have all the answers.” username=”jonsrennie”]

When you stop pretending to be a superhero, you become more interesting, relatable, and effective as a leader.

You might not know this, but even Superman had to learn the power of vulnerability.

One of the early complaints about the “Man of Steel” as a superhero character was that he was too perfect. Faster than a speeding bullet, more powerful than a locomotive, and able to leap tall buildings in a single bound meant that he was pretty much unbeatable.

It was always an overwhelming mismatch between Superman and any of his enemies. There was never any tension and no question who would win. As a result, Superman became boring and predictable. So dull that writers had to introduce the concept of Kryptonite to give Superman’s villains a fighting chance.

Introducing Kryptonite allowed Superman to become vulnerable. As a result, his stories became more exciting and relatable to the audience. The outcome was no longer a foregone conclusion.

When we decide to be more vulnerable as leaders, we become more attractive as well. Our employees see us as someone who is open, relatable, and willing to listen to feedback. We become real and approachable.

I discussed the idea of vulnerability and authenticity with business coach Andrew Ryder on this week’s episode of the Deep Leadership podcast. Andrew has excellent insight on this topic. You can check it out here.

If you are interested in learning more about how I turned this plant around, check out my new book, All in the Same Boat: Lead Your Organization Like a Nuclear Submariner.

 

Using Failure to Fuel Sucess

You’ve probably noticed the same thing as me.

There is success all around us and, as a society, we love to celebrate success. Think about social media. It’s really just a collection of everyone’s highlight reel sent out into cyberspace hoping to get a little positive affirmation.

We also love a good rags-to-riches success story.

Like J. K. Rowling for example.

She went from living on welfare to becoming the world’s first billionaire author.

We love stories like this because it helps us imagine that one day, if we get lucky, maybe we might become the next rags-to-riches story.

But, what about failure?

We don’t like to think or talk about our failures.

We purposely hide our outtakes and our blooper reel from the world.

[bctt tweet=”We purposely hide our outtakes and our blooper reel from the world.” username=”jonsrennie”]

We fear failure. It’s embarrassing and discouraging when we fail. We feel like a loser in a world where everyone else is winning.

The problem is that failure gets a bad rap. It’s actually more important than success.

Let me explain.

Consider this. Between 2004 and 2006, at the height of auto-maker Toyota’s success, it recalled more vehicles than ever before. They learned the hard way that success leads to complacency.

We need failure.

We need it to learn, grow, and to provide the fuel to propel us towards our goals.

[bctt tweet=”We need failure to learn, grow, and to provide the fuel to propel us towards our goals.” username=”jonsrennie”]

Even the great J. K. Rowling was rejected by 12 different publishing houses before Bloomsbury finally accepted her stories.

Think of this quote that is often attributed to Winston Churchill (although he never actually said it):

“Success is not final. Failure is not fatal: It is the courage to continue that counts.” 

Failure is not the problem.

Our response to failure is. It’s the courage to continue that counts.

I recently had Colonel George Milton on my podcast and we spoke specifically about failure. He took a life of failure and built an amazing career in leadership.

He is a highly decorated combat Army veteran who barely graduated from high school. The story of his early struggles and how it provided fuel for his success is powerful.

He never let failure stop him and he was eventually inducted into the United States Army Officer Candidate School Hall of Fame.

Listen in to this episode and learn how to harness the power of failure.

P.S. If you haven’t followed me on Instagram yet, you should. You’ll get a little more “behind the scenes” view of what it’s like to lead a manufacturing business.

Help! I’m in a new leadership role, what should I do?

A while back I was asked this timely question:

Q: Jon, help!  I’ve just started a new leadership role and really want to make a good impression, what should I do?

A: First off, congrats!

Here’s the deal:

It doesn’t matter how seasoned you are, any time you start a new role, you’re the rookie.  Everyone’s watching you for cues to see what kind of leader you’re going to be.  If there’s one thing I’ve learned, it’s that the first 100 days are critically important. 

It’s your chance to set the right tone for your organization.

That first 100 days represent the “honeymoon” phase.

It’s the small window of time when you have the full attention of everyone.  Yes, you’ll be under a microscope with people watching your every move.  But this is good news!  It means you can make a big impact…

IF you take advantage of those beautiful early days!

First and foremost:

You’ve got to have a plan.

No plan, no magic.

The best leaders in history have known this…and used this “secret” to win the commitment – if not the hearts – of their staff.  And this all begins with letting your team know who you are.  There may be anticipation – even trepidation – among your people.  Right off the bat, have a meeting with all team members to fully introduce yourself.

Use stories and examples of how you handled past situations to let them see your character.  Be visible.  Spend time where your people are.  Actively listen to their questions, concerns, and ideas. And engage them on the subjects they care about.

In this way, you’ll get to know them.

And they’ll get to know you as well.

Finally, make a point to meet one-on-one with key employees.  I like to have one-on-one meetings with as many people as I can. I want to know the biggest challenges and the most important issues facing the organization. I also want to understand what they think needs to be addressed first.

Bottom line:

The energy you put out is the energy you get back.

If you’re open, cooperative, and show them you value them as humans, they’ll pay it back with insights you wouldn’t get otherwise and greater alignment at all levels.  Get ‘em on the bus first.  Then you can steer.

Anyway, that’s all for today.

Stay tuned for my next post when I’ll go into no less than 7 more key actions you MUST take in those all-important first days to grab this bull by the horns and bring it on home!

If you are striving to become a better leader, get a copy of my Amazon best selling bookI have the Watch: Becoming a Leader Worth Following.