The One Trait That Makes Veterans Invaluable Employees

Why do some people succeed while others give up? What is it that allows certain individuals to endure the toughest challenges without wavering? Is it education, training, upbringing, connections, social status, or money? The answer may surprise you. In one of the most significant business books that has been written in the past ten years,... Continue Reading →

The One Mistake to Avoid as a New Leader

You got the new job. You accepted the promotion. You’re in charge now. Whether you’re a first-time leader or an experienced manager in a new role, the first 100 days are critical. It’s important to set the tone early. One of the biggest mistakes I see new leaders make is when they spend all their time working in... Continue Reading →

Looking to Get Out of Your Comfort Zone? Hire a Navy Seal

“Don’t get too comfortable. Ever.” Navy Seal Life begins at the end of your comfort zone. We’ve all probably read this quote or seen something like it on Instagram. Deep down, we know personal growth comes when we depart our comfort zone. Many of us are willing to step outside our comfort zone for short... Continue Reading →

Are Employees an Expense or an Asset? The Answer May Surprise You

“Being an employee of several different companies, I can honestly say that I've felt like nothing more than a line item on a spreadsheet somewhere that an accountant is desperately trying to eliminate.” This comment was written by a reader on my recent article, Putting Employees Ahead of Customers, and it got me thinking. Why... Continue Reading →

5 Keys to Setting the Tone as a New Leader

Whether you’re a first-time leader or an experienced manager in a new role, the first 100 days are critical. People are watching you closely which can be intimidating but it also can be used to your advantage. “As a leader you set the tone for your entire team.” Colin Powell Setting the tone is imperative... Continue Reading →

Great Leaders Aren’t Afraid to Love Their Teams

One frustrating thing I see in leaders from time to time is a negative attitude towards people. Many choose a career in leadership who don’t like dealing with people. Unfortunately, they usually find they are less effective as a leader with this mindset. The reason is that leadership is inherently a people business. "Leadership is... Continue Reading →

The Truth about Authenticity

  While fake news is often hard to spot, phony advertising, inauthentic companies, and fake people aren’t. I was listening to my favorite podcast the other day and I heard it. I wasn’t listening for it, but it was obvious. Commercials on podcasts usually involve the host telling you how great a product or service... Continue Reading →

5 Ways Leadership can Transform a Conflicted Workplace

When there is no enemy within, the enemies outside cannot hurt you. ~ African proverb If you’ve spent any time in the corporate world, you have dealt with office politics and departmental conflict. Over the past 20 years, I think I have seen every type of workplace culture, from teams that were aligned, externally-focused, and... Continue Reading →

Leadership means Running Towards the Fire

  Courage is Being Scared to Death, but Saddling Up Anyway ~John Wayne I’m a trained firefighter. Actually, I’m a U.S. Navy veteran who served on nuclear submarines which means I have been trained to fight fires. It’s probably no surprise that a fire on a submarine is one of the most dangerous things that... Continue Reading →

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