vision Archives

Leadership Advice for New Managers

01/14/202203/14/2022Jon Rennie

I get this question a lot, “What leadership advice would you give to new managers?”

Honestly, being a new manager is exciting. Whether you’re a seasoned veteran in a new role or a brand new leader, everyone will be watching you.

One of the most important things I have learned in more than 30 years of leadership is that the first 100 days are critically important. This is when the new leader sets the tone for how the organization will be run under their leadership.

There is only a small window of time when you have the full attention of the workforce so your actions need to be carefully considered.

The first 100 days are critically important for new leaders. Click To Tweet

You are under a microscope and everyone is closely observing your every action. Everything you do is seen. Everything you say is dissected and discussed.

This is good news!

It means you have an opportunity to make a massive impact if you take advantage of all the attention on you in these early days.

Here are 10 activities to consider in your first 100 days in a new leadership role:

Let your team know who you are. Every time a new leader is assigned to a team there will be anticipation. People will have concerns and expectations. It’s important to have a meeting with all team members to fully introduce yourself. Use stories and examples to let them see your character.

Get out of your office and be visible. Spend time where your people are. Actively listen to their questions, concerns, and ideas. Be open and engage them on the subjects they care about. Get to know them by asking open-ended questions. Let them get to know you as well.

Meet with key employees. Don’t assume you understand the problems and challenges facing your team. I like to have one-on-one meetings with as many people as I can. I want to know the biggest challenges and most important issues facing the organization. I also want to understand what needs to be addressed first.

Set expectations early. People want to know what you stand for. Communicate your expectations as soon as you can. Let them know what is important to you as a leader. I typically send a list of my top 10 expectations to my team in the first few weeks so they know what I expect and they don’t have to guess.

Set an example. Your minimum behaviors will be your team’s maximum performance. If you expect people to be on time, you need to be on time. If you expect managers to get out of their offices, you need to be out of your office. If you expect people to wear their safety equipment, you need to wear your safety equipment. It’s simple. Just as children follow a parent’s lead, your team will take cues from you.

Your minimum behaviors will be your team’s maximum performance. Click To Tweet

Signal your priorities. What’s important to you will be seen by your team. If you spend the first two hours of each day on your computer and not with your team, they will see that. They will assume they are not as important as your e-mail. If you concern yourself with only the inventory numbers and not the on-time delivery results, they will think you don’t care about customers.

Create a buzz. Take advantage of the early attention you have and do something to get everyone talking. Make it extreme so the message is clear. This is something I like to do. In one manufacturing plant, I had the maintenance team paint over all the signs for the reserved parking spaces for managers, including mine. The message was simple, there is no special treatment for managers. We are in this together.

Communicate with employees regularly. During a leadership transition, employees will want to know what’s going on. Will there be any organizational changes? What are your initial observations? How are things going? It’s good to send a weekly e-mail to your team to let them know what you are seeing and what they can expect. In the absence of good communications, there will be worry, speculation, and rumors.

Create the mood. We all know attitude is contagious. Regardless of how you feel, you need to be upbeat and optimistic around your team. You still need to be empathetic when you have serious issues to deal with, but if you are consistently upbeat and in good spirits, the team will demonstrate the same behaviors. In the same respect, if you are quiet, unresponsive, angry, abrasive, or sarcastic, life will quickly get sucked out of your team. Think about what mood you are conveying every time you are with employees.

Cast a vision. At the end of the first 100 days, your team’s strengths and weaknesses will be clear. You will also understand the opportunities and threats. The goal now is to communicate a clear vision for the future. Consider where you want to go and how to get there. Communicate this vision to your team in a way that is clear and concise.

Leadership in the first 100 days is an exciting time. You are under a microscope which means you have an opportunity to make a huge impact if you take advantage of all the attention on you.

If you want to become a better leader, order my latest book You Have the Watch: A Guided Journal to Become a Leader Worth Following.

This guided journal provides daily leadership guidance and reflection for an entire year. Each week, you will learn a new leadership skill. Each day, you will explore a new facet of that skill. As you do the work and put in the reps as a leader, this journal will be your constant companion. By the end of the year, you will master fifty of the most important leadership skills.

[Photo by ThisisEngineering RAEng on Unsplash]

The Unexpected Leadership Lessons of Elf

11/26/2021Jon Rennie

It’s officially Christmas season and full confession – at one business I led, I used to dress up as Buddy the Elf (yellow tights and all) to deliver candy to all my employees during the Holidays.

That’s how much I love the movie Elf.

I actually have a Buddy the Elf coffee mug that I use at work every year from Thanksgiving to Christmas. In fact, I’m drinking from it right now!

I’m not the only one who loves this movie either. In the 18 years since its release, Elf has become a classic “must watch” holiday movie. Most people can quote at least one line from this hilarious Christmas comedy.

As I watched Elf again this year, I realize how many powerful leadership messages are contained in the story.

Here are some things I noticed:

Sometimes people just don’t fit in. Buddy the Elf was a human raised by elves. As such, he didn’t really fit into either world. As a leader, there are times when we have great employees who just don’t fit into an assignment or a department. We need to identify these people and put them in roles where they are a better fit.

Employees need to discover things on their own. Buddy the Elf learned his birth father, who he had never met, was on the “naughty list.” He went on a quest to find him to learn more about himself. Oftentimes, employees need to do the same thing. They need to try new activities and be given stretch assignments to learn what they love. As leaders, we need to give people the freedom to discover what their true passions are.

People will always amaze you. When Buddy the Elf decides to decorate the toy department at Gimbels for Santa’s visit, everyone is shocked at his abilities. People will amaze you as well. Give them the chance to show you what they can do. As George Patton said, let them surprise you with their results.

Just smile. An employee once told me, I was her favorite boss. When I asked why, she explained that I always said, “thank you” and I smiled a lot. As a leader, we set the tone. If we’re upbeat and happy, our employees will sense that. Even when you’re having a rough day, remember to smile.

Don’t pick a snowball fight with someone from the North Pole. Buddy the Elf befriends his half-brother when he shows off his unusual talents in a snowball fight. Leaders need to recognize when to fight and when to back down. Not every fight needs to be won. Pick your battles, whether it’s with employees, co-workers, or even customers. Always remember that discretion is often the better part of valor.

Sometimes we need to apologize. When things didn’t initially work out with Buddy’s newfound family, he leaves an apology letter. Apologizing is often the hardest but most important thing we do as leaders. If we make a mistake, admit it and apologize. People know it’s hard to admit when you are wrong or hurt someone which makes a sincere apology even more powerful.

Employees can spot a fake. Buddy the Elf quickly spotted the fake Santa and our employees will spot fakes as well. If you are not being genuine, authentic, and truthful, your employees will know. They can tell when you are not being real with them. Don’t think you can fake it around your team.

You need people to believe in your vision to bring it to life. Buddy the Elf knew people had to believe in Santa to make the reindeer fly. It’s the same thing with our visions. To bring our plans to life, we need people to understand and believe in them. Do your employees understand your vision? Do they believe in it? If not, it’s never going to get off the ground.

The Christmas season is a great time to gather with families and watch our favorite Holiday movies.

As you sit through Elf this year, think about these leadership messages.

Look for those employees who are not fitting in, find ways to let employees discover things on their own, give your people room to amaze you, find time to smile, choose your battles carefully, apologize, be authentic, and give your people something to believe in.

If we do these things, we will be more successful as leaders and, maybe, be as happy as Buddy the Elf himself.

Give the gift of leadership this Christmas by giving the leaders and future leaders a copy of one of my books.

From now until Christmas, all my leadership books are on sale at jonsrennie.com! Use the coupon code ‘elf20’ at checkout to get 20% off and free domestic shipping!

Hope is More Powerful than Strategy

11/12/202111/12/2021Jon Rennie

You’ve probably heard the phrase, “hope is not a strategy.”

While I generally agree with that statement, I would argue that hope is essential for leadership. And at times, even more powerful than strategy itself.

Hope is essential for leadership. Click To Tweet

The great Napoleon Bonaparte once said that “a leader is a dealer in hope.”

A dealer in hope? Yes, that’s a strange description. In my mind, I see a leader dealing out hope like playing cards to worried employees.

In a way, that’s exactly what a leader must do.

Consider Winston Churchill. In the dark days of the beginning of World War II, the British people were filled with despair. They had suffered heavy losses, and there was fear throughout the country that Germany would be successful in overcoming the small Island nation.

In a speech delivered on June 4, 1940, Churchill provided hope to a worried nation. He assured them that:

“We shall not flag nor fail. We shall go on to the end. We shall fight in France and on the seas and oceans; we shall fight with growing confidence and growing strength in the air. We shall defend our island whatever the cost may be; we shall fight on beaches, landing grounds, in fields, in streets, and on the hills. We shall never surrender and even if, which I do not for the moment believe, this island or a large part of it were subjugated and starving, then our empire beyond the seas, armed and guarded by the British Fleet, will carry on the struggle until in God’s good time the New World with all its power and might, sets forth to the liberation and rescue of the Old.”

In one speech, Winston Churchill ignited a country. He drove out despair and gave his people a hopeful vision of the future.

It’s our job as leaders to do the same.

In the past two years, every business has faced unprecedented challenges. A global pandemic, a deeply divided nation, labor shortages, inflation, and the supply chain crisis have all pushed employees to new levels of stress and anxiety.

People are worried about their jobs, their families, and their future. They are looking to their leaders for answers.

Just like Churchill, our role as leaders is to drive out despair and provide hope.

Our role as leaders is to drive out despair and provide hope. Click To Tweet

You might be asking yourself – how can I drive out despair when I don’t know what will happen in the future? How can I provide hope when I’m having trouble finding it myself?

Simple. We need to take a page out of Churchill’s playbook.

Instead of griping, complaining, and worrying in front of our employees, we must provide a hopeful vision of the future.

The only way to drive out despair is to unite our employees around a hopeful vision.

When the seas turn violent, and a storm blows in, sailors look to their captain for hope and assurance.

There will be time for strategy, but right now, our people need hope more than ever.

Providing a hopeful vision is one of the most important roles of a leader, learn more about establishing a hopeful vision in my new book All in the Same Boat.

[Photo by Rosie Kerr on Unsplash]