The Unexpected Leadership Lessons of Elf

It’s officially Christmas season and full confession – at one business I led, I used to dress up as Buddy the Elf (yellow tights and all) to deliver candy to all my employees during the Holidays.

That’s how much I love the movie Elf.

I actually have a Buddy the Elf coffee mug that I use at work every year from Thanksgiving to Christmas. In fact, I’m drinking from it right now!

I’m not the only one who loves this movie either. In the 18 years since its release, Elf has become a classic “must watch” holiday movie. Most people can quote at least one line from this hilarious Christmas comedy.

As I watched Elf again this year, I realize how many powerful leadership messages are contained in the story.

Here are some things I noticed:

Sometimes people just don’t fit in. Buddy the Elf was a human raised by elves. As such, he didn’t really fit into either world. As a leader, there are times when we have great employees who just don’t fit into an assignment or a department. We need to identify these people and put them in roles where they are a better fit.

Employees need to discover things on their own. Buddy the Elf learned his birth father, who he had never met, was on the “naughty list.” He went on a quest to find him to learn more about himself. Oftentimes, employees need to do the same thing. They need to try new activities and be given stretch assignments to learn what they love. As leaders, we need to give people the freedom to discover what their true passions are.

People will always amaze you. When Buddy the Elf decides to decorate the toy department at Gimbels for Santa’s visit, everyone is shocked at his abilities. People will amaze you as well. Give them the chance to show you what they can do. As George Patton said, let them surprise you with their results.

Just smile. An employee once told me, I was her favorite boss. When I asked why, she explained that I always said, “thank you” and I smiled a lot. As a leader, we set the tone. If we’re upbeat and happy, our employees will sense that. Even when you’re having a rough day, remember to smile.

Don’t pick a snowball fight with someone from the North Pole. Buddy the Elf befriends his half-brother when he shows off his unusual talents in a snowball fight. Leaders need to recognize when to fight and when to back down. Not every fight needs to be won. Pick your battles, whether it’s with employees, co-workers, or even customers. Always remember that discretion is often the better part of valor.

Sometimes we need to apologize.  When things didn’t initially work out with Buddy’s newfound family, he leaves an apology letter. Apologizing is often the hardest but most important thing we do as leaders. If we make a mistake, admit it and apologize. People know it’s hard to admit when you are wrong or hurt someone which makes a sincere apology even more powerful.

Employees can spot a fake. Buddy the Elf quickly spotted the fake Santa and our employees will spot fakes as well. If you are not being genuine, authentic, and truthful, your employees will know. They can tell when you are not being real with them. Don’t think you can fake it around your team.

You need people to believe in your vision to bring it to life. Buddy the Elf knew people had to believe in Santa to make the reindeer fly. It’s the same thing with our visions. To bring our plans to life, we need people to understand and believe in them. Do your employees understand your vision? Do they believe in it? If not, it’s never going to get off the ground.

The Christmas season is a great time to gather with families and watch our favorite Holiday movies.

As you sit through Elf this year, think about these leadership messages.

Look for those employees who are not fitting in, find ways to let employees discover things on their own, give your people room to amaze you, find time to smile, choose your battles carefully, apologize, be authentic, and give your people something to believe in.

If we do these things, we will be more successful as leaders and, maybe, be as happy as Buddy the Elf himself.

Give the gift of leadership this Christmas by giving the leaders and future leaders a copy of one of my books.

From now until Christmas, all my leadership books are on sale at jonsrennie.com! Use the coupon code ‘elf20’ at checkout to get 20% off and free domestic shipping!

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