Death of a Business: The Problem with Choosing the Wrong Strategy

“The essence of strategy is choosing what not to do.” Michael Porter When I was a kid in the 1970s there was only one place to go for good fast-food fish and chips. And you didn’t have to go far to find it. Arthur Treacher's Fish & Chips had more than 820 restaurants across the... Continue Reading →

Get out of your Bubble: Why the Secret to Great Leadership Insight is found in the Breakroom, not the Boardroom

What if you could know what your employees were thinking? What if you could see the company through their eyes? How would your leadership efforts change if you knew what truly motivated your team? Believe it or not, understanding your team and how to lead them effectively is easier than you think. The problem is... Continue Reading →

How a Crappy Cup of Coffee Helped Me Find My Purpose in Life and How to Find Yours

Winter in Northern Ohio is tough and the people who live through these winters are even tougher.  It was then and there where I realized my calling, when I knew what I wanted to do with my life. “The two most important days in your life are the day you are born and the day... Continue Reading →

The Best Way to Thank a Veteran this Veteran’s Day

This Veteran’s Day, don’t thank a veteran, hire a veteran. It will be the best thing you ever did for your company. “If you are in a position to hire, hire a veteran. They will be the best employees you have.” Robert Bosch As of September 2017, more than 309,000 veterans are out of work.... Continue Reading →

The One Mistake to Avoid as a New Leader

You got the new job. You accepted the promotion. You’re in charge now. Whether you’re a first-time leader or an experienced manager in a new role, the first 100 days are critical. It’s important to set the tone early. One of the biggest mistakes I see new leaders make is when they spend all their time working in... Continue Reading →

Are Employees an Expense or an Asset? The Answer May Surprise You

“Being an employee of several different companies, I can honestly say that I've felt like nothing more than a line item on a spreadsheet somewhere that an accountant is desperately trying to eliminate.” This comment was written by a reader on my recent article, Putting Employees Ahead of Customers, and it got me thinking. Why... Continue Reading →

5 Keys to Setting the Tone as a New Leader

Whether you’re a first-time leader or an experienced manager in a new role, the first 100 days are critical. People are watching you closely which can be intimidating but it also can be used to your advantage. “As a leader you set the tone for your entire team.” Colin Powell Setting the tone is imperative... Continue Reading →

This Start-Up Story is a Must Read for Every Entrepreneur

Forget all the phony internet garbage about how glorious the life of an entrepreneur is. Ignore the Instagram pictures of Ferraris and private jets with the word “hustle” written over it. If you want to understand what it’s like to start a business, you need to read this book. Phil Knight is incredibly successful. He... Continue Reading →

10 Steps to Survive and Thrive in Your First Leadership Job

  I had all the wisdom of a 23-year-old and all the experience of a junior officer who spent the past year in Naval training schools. In other words, I had no idea what I was doing. But I was in charge. My first leadership job was taking over the Reactor Controls Department on the... Continue Reading →

Remembering 9/11: Lessons in Crisis Leadership

  The world changed on September 11, 2001. And as a leader, I changed too. I was seven years out of the Navy and leading my first manufacturing plant. My time in the military was over and I had started a new career running a factory which made products for the electric utility industry.  The... Continue Reading →

The 7 Best Employee Gifts

This is the time of the year where we think about gifts. We gather with family and friends and exchange gifts that we hope will be meaningful.  It’s also the time of year where we begin to reflect on the past year and plan for the next. As you think back on this past year... Continue Reading →

Are you Leading a Rebellion in your Industry?

"Rebellions are Built on Hope" ~ Jyn Erso, Rogue One: A Star Wars Story Yes, I am a Star Wars fan. In fact, I’m old enough to have seen the first three movies in the theater when they were originally released. I love all the movies in the Star Wars franchise but Rogue One spoke... Continue Reading →

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