The One Trait That Makes Veterans Invaluable Employees

Why do some people succeed while others give up? What is it that allows certain individuals to endure the toughest challenges without wavering? Is it education, training, upbringing, connections, social status, or money? The answer may surprise you. In one of the most significant business books that has been written in the past ten years,... Continue Reading →

The Best Way to Thank a Veteran this Veteran’s Day

This Veteran’s Day, don’t thank a veteran, hire a veteran. It will be the best thing you ever did for your company. “If you are in a position to hire, hire a veteran. They will be the best employees you have.” Robert Bosch As of September 2017, more than 309,000 veterans are out of work.... Continue Reading →

12 Rules for Success that Turned a Small Family Business into a Global Brand

Bill Marriott, former CEO of Marriott International, learned business and leadership by observing his father, J. Willard Marriott. The elder Marriott was one of the most successful startup founders in U.S. history. He turned a small family root beer shop into a chain of hotels in the 1950s. Bill Marriott joined the young company in... Continue Reading →

The One Mistake to Avoid as a New Leader

You got the new job. You accepted the promotion. You’re in charge now. Whether you’re a first-time leader or an experienced manager in a new role, the first 100 days are critical. It’s important to set the tone early. One of the biggest mistakes I see new leaders make is when they spend all their time working in... Continue Reading →

Looking to Get Out of Your Comfort Zone? Hire a Navy Seal

“Don’t get too comfortable. Ever.” Navy Seal Life begins at the end of your comfort zone. We’ve all probably read this quote or seen something like it on Instagram. Deep down, we know personal growth comes when we depart our comfort zone. Many of us are willing to step outside our comfort zone for short... Continue Reading →

Are Employees an Expense or an Asset? The Answer May Surprise You

“Being an employee of several different companies, I can honestly say that I've felt like nothing more than a line item on a spreadsheet somewhere that an accountant is desperately trying to eliminate.” This comment was written by a reader on my recent article, Putting Employees Ahead of Customers, and it got me thinking. Why... Continue Reading →

5 Keys to Setting the Tone as a New Leader

Whether you’re a first-time leader or an experienced manager in a new role, the first 100 days are critical. People are watching you closely which can be intimidating but it also can be used to your advantage. “As a leader you set the tone for your entire team.” Colin Powell Setting the tone is imperative... Continue Reading →

Building a StoryBrand Book is Released

If you follow this blog, you know I am a huge Donald Miller fan. A Million Miles in a Thousand Years: How I Learned to Live a Better Story is one of my favorite Donald Miller books. I also regularly listen to Miller's podcast which is my go-to place to better understand marketing communication and messaging.... Continue Reading →

This Start-Up Story is a Must Read for Every Entrepreneur

Forget all the phony internet garbage about how glorious the life of an entrepreneur is. Ignore the Instagram pictures of Ferraris and private jets with the word “hustle” written over it. If you want to understand what it’s like to start a business, you need to read this book. Phil Knight is incredibly successful. He... Continue Reading →

Putting Employees Ahead of Customers

The best leaders put customers first, right? Not if you are Richard Branson, J. Willard Marriott, Jim Goodnight, or Stephen Covey. They put employees first. Take a look at these quotes: “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” Richard Branson... Continue Reading →

Can a Japanese Manufacturing Technique be the Secret to Self-Improvement?

Americans are terrible at sticking to goals. Just go to any gym in January and look at the crowded parking lot. The same gym will be empty a month later. In fact, 20% of people will drop their New Year’s Resolution efforts after just one week of trying and only 8% will ever achieve their... Continue Reading →

3 Reasons Why Punctuality Will Help your Career

  I’ve always been on time and I think it started with my father. My dad was the guy who always showed up 15 to 20 minutes early for everything. He liked to be on time. I remember when my sister graduated from Boston College. He wanted to get there early. The graduation was downtown... Continue Reading →

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