The One Trait That Makes Veterans Invaluable Employees

Why do some people succeed while others give up? What is it that allows certain individuals to endure the toughest challenges without wavering? Is it education, training, upbringing, connections, social status, or money? The answer may surprise you. In one of the most significant business books that has been written in the past ten years,... Continue Reading →

The Best Way to Thank a Veteran this Veteran’s Day

This Veteran’s Day, don’t thank a veteran, hire a veteran. It will be the best thing you ever did for your company. “If you are in a position to hire, hire a veteran. They will be the best employees you have.” Robert Bosch As of September 2017, more than 309,000 veterans are out of work.... Continue Reading →

12 Rules for Success that Turned a Small Family Business into a Global Brand

Bill Marriott, former CEO of Marriott International, learned business and leadership by observing his father, J. Willard Marriott. The elder Marriott was one of the most successful startup founders in U.S. history. He turned a small family root beer shop into a chain of hotels in the 1950s. Bill Marriott joined the young company in... Continue Reading →

The One Mistake to Avoid as a New Leader

You got the new job. You accepted the promotion. You’re in charge now. Whether you’re a first-time leader or an experienced manager in a new role, the first 100 days are critical. It’s important to set the tone early. One of the biggest mistakes I see new leaders make is when they spend all their time working in... Continue Reading →

Are Employees an Expense or an Asset? The Answer May Surprise You

“Being an employee of several different companies, I can honestly say that I've felt like nothing more than a line item on a spreadsheet somewhere that an accountant is desperately trying to eliminate.” This comment was written by a reader on my recent article, Putting Employees Ahead of Customers, and it got me thinking. Why... Continue Reading →

5 Keys to Setting the Tone as a New Leader

Whether you’re a first-time leader or an experienced manager in a new role, the first 100 days are critical. People are watching you closely which can be intimidating but it also can be used to your advantage. “As a leader you set the tone for your entire team.” Colin Powell Setting the tone is imperative... Continue Reading →

This Start-Up Story is a Must Read for Every Entrepreneur

Forget all the phony internet garbage about how glorious the life of an entrepreneur is. Ignore the Instagram pictures of Ferraris and private jets with the word “hustle” written over it. If you want to understand what it’s like to start a business, you need to read this book. Phil Knight is incredibly successful. He... Continue Reading →

Putting Employees Ahead of Customers

The best leaders put customers first, right? Not if you are Richard Branson, J. Willard Marriott, Jim Goodnight, or Stephen Covey. They put employees first. Take a look at these quotes: “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” Richard Branson... Continue Reading →

10 Steps to Survive and Thrive in Your First Leadership Job

  I had all the wisdom of a 23-year-old and all the experience of a junior officer who spent the past year in Naval training schools. In other words, I had no idea what I was doing. But I was in charge. My first leadership job was taking over the Reactor Controls Department on the... Continue Reading →

Great Leaders Aren’t Afraid to Love Their Teams

One frustrating thing I see in leaders from time to time is a negative attitude towards people. Many choose a career in leadership who don’t like dealing with people. Unfortunately, they usually find they are less effective as a leader with this mindset. The reason is that leadership is inherently a people business. "Leadership is... Continue Reading →

Remembering 9/11: Lessons in Crisis Leadership

  The world changed on September 11, 2001. And as a leader, I changed too. I was seven years out of the Navy and leading my first manufacturing plant. My time in the military was over and I had started a new career running a factory which made products for the electric utility industry.  The... Continue Reading →

3 Reasons Why Leaders Need a No Whining Policy

When Pope Francis tells you to stop whining, you know there is power in the message. Since becoming the new pope, Francis has been a model of humility, empathy, and compassion. It’s obvious he cares deeply for people, especially the poor and oppressed. But a few weeks back, he did something that made headlines. He installed a... Continue Reading →

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