Are Employees an Expense or an Asset? The Answer May Surprise You

“Being an employee of several different companies, I can honestly say that I've felt like nothing more than a line item on a spreadsheet somewhere that an accountant is desperately trying to eliminate.” This comment was written by a reader on my recent article, Putting Employees Ahead of Customers, and it got me thinking. Why... Continue Reading →

5 Keys to Setting the Tone as a New Leader

Whether you’re a first-time leader or an experienced manager in a new role, the first 100 days are critical. People are watching you closely which can be intimidating but it also can be used to your advantage. “As a leader you set the tone for your entire team.” Colin Powell Setting the tone is imperative... Continue Reading →

Great Leaders Aren’t Afraid to Love Their Teams

One frustrating thing I see in leaders from time to time is a negative attitude towards people. Many choose a career in leadership who don’t like dealing with people. Unfortunately, they usually find they are less effective as a leader with this mindset. The reason is that leadership is inherently a people business. "Leadership is... Continue Reading →

The Truth about Authenticity

  While fake news is often hard to spot, phony advertising, inauthentic companies, and fake people aren’t. I was listening to my favorite podcast the other day and I heard it. I wasn’t listening for it, but it was obvious. Commercials on podcasts usually involve the host telling you how great a product or service... Continue Reading →

Trust and Speed: Lessons from Percy Barnevik

How do you get a large, multinational company to move fast? You do what Percy Barnevik did at ABB in the late 80's and early 90's. You push decision making to the lowest level and embed a culture of decisiveness at all levels. What seems like a simple idea is actually very difficult. For large companies,... Continue Reading →

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