Tag: Customer focus
-
Leadership Article 3 Lessons in Customer Service from a Captain Who Cared
Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. ~ Donald Porter If you’re looking…
-
Take Care of your Employees
I met with the CEO of one of my large customers last year and he said something I will never forget. When describing…
-
3 Crazy Business Lessons from B’s Barbecue
“If I was on death row their BBQ plate would be my final meal.” ~ John Dillanger, B’s Barbecue review on Google + Located…