In this episode of the Deep Leadership Podcast, we have a special guest, Galen Hair, owner of Insurance Claim HQ, who shares his unique approach to leadership, particularly during the challenging times of the pandemic. Galen’s emphasis on employee well-being and his holistic disaster recovery services provide valuable insights into effective leadership.

Key Points:
  1. Holistic Disaster Recovery: Galen Hair’s company, Insurance Claim HQ, takes a comprehensive approach to help disaster victims. They go beyond the legal aspects and address the entire spectrum of needs that individuals and businesses face after a disaster.
  2. Prioritizing Team Well-Being: During the pandemic, Galen made a conscious decision to prioritize the well-being of his employees over focusing solely on the company’s financial bottom line. He successfully avoided layoffs and resignations by doing so.
  3. The Power of Empathy: Galen emphasizes the significance of empathy in leadership. He discusses the difference between empathy and sympathy and how genuine empathy can create a positive and productive work environment.

Galen Hair’s story and leadership philosophy offer valuable lessons for leaders and business owners. By embracing a holistic approach to disaster recovery, prioritizing employee well-being, and practicing empathy, you can build a resilient and thriving organization even in the face of challenges.

Subscribe to the Deep Leadership podcast to access more insightful conversations like this one.

Show resources:

Insurance Claim HQ website –

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