The Customers First podcast, a place where I bring together people from all areas of business to discuss the importance of targeted customer service, brand perception and the customer journey. Brand loyalty begins with serving people, not selling to them. Relationship building, it serves us all.
Leadership Requires the Ultimate Customer Service With Special Guest Jon Rennie
Join Tacey and Jon as they discuss how leadership is the ultimate test of customer service skills. Jon draws on his amazing experience in the Navy and beyond to point us in the right direction.
Timestamp: 00:34: Jon’s Story
Timestamp: 10:24: Us vs Them Mentality
Timestamp: 19:29: Leaders Should Create Future Leaders
Timestamp: Jon’s Speed Round
Leadership Requires the Ultimate Customer Service With Special Guest Jon Rennie
All in the Same Boat: Lead Your Organization Like a Nuclear Submariner