Today I’m joined by Billie Shepard. Billie is the founder of Billie Shepard & Associates, a company that helps leaders and entrepreneurs better communicate. She is an acting teacher turned speaking coach. She has tapped into the most effective theatre techniques and customized them for application to the business world. She is the author of a new book, The Billie Shepard Presentation Method: Why an Acting Teacher Holds the Key to Greater Influence, Happier Customers, and Better Relationships. As leaders, communication is critical to our success and I’m honored to have Billie on to help us become better communicators.