Tag: Customer satisfaction
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3 Crazy Business Lessons from B’s Barbecue
“If I was on death row their BBQ plate would be my final meal.” ~ John Dillanger, B’s Barbecue review on Google + Located…
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Leadership Article 3 Reasons why you should Love Customer Complaints
In a recent blog post by Rick Conlow about improving the customer experience, Rick points to four studies that show the benefits to be gained from…